Contact information

If you need help with an order, product support, warranty question, or general enquiry, you can reach us at:

Email: canlabaus@gmail.com
We aim to respond within 1–2 business days.

Business Location:
Melbourne, Victoria, Australia
(We operate online and do not have a public storefront.)

Operating Hours:
Monday–Friday: 9am–5pm AEST
Weekend enquiries will be answered the next business day.

For warranty claims or damaged items, please include:

• Your order number

• Photos/videos of the issue

• A brief description of the problem

This helps us process your request as quickly as possible.